Terms of service

1. General Information

Super Bazar is an online shopping store offering a variety of products to customers in Pakistan.

Store Name: Super Bazar
Email: mraeesbhatti739@gmail.com
Phone: 03266905225

By using our website, you confirm that you are legally capable of entering into a purchase agreement.

2. Products and Product Information

We make every effort to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.

However:

  • Product colors may vary slightly depending on your screen or device.
  • Product images may be for illustration purposes.
  • Minor differences in size, packaging, or appearance may occur.
  • We reserve the right to correct errors or update product information at any time.

3. Orders

When you place an order with Super Bazar, you are making an offer to purchase the selected products.

After receiving your order, we may contact you by phone or WhatsApp to confirm your order and delivery details.

We reserve the right to cancel or refuse an order in situations including:

  • Product availability issues
  • Incorrect or incomplete customer information
  • Pricing or listing errors
  • Suspected fraudulent or unauthorized orders
  • Unsuccessful order confirmation

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund Policy.

4. Prices and Payments

All product prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

Available payment methods may include Cash on Delivery (COD) and other payment methods displayed at checkout.

For Cash on Delivery orders, customers are required to provide accurate contact and delivery information and remain available to receive the order.

5. Shipping and Delivery

We deliver orders within available delivery areas in Pakistan.

Estimated delivery times may vary depending on:

  • Customer location
  • Courier service
  • Weather conditions
  • Public holidays
  • Unexpected logistical delays
  • Other circumstances beyond our control

Delivery times are estimates and are not guaranteed.

Customers are responsible for providing a correct and complete delivery address and contact number.

If a customer provides incorrect information or is unavailable to receive the order, additional delivery charges or order cancellation may apply.

6. Order Confirmation

For COD orders, Super Bazar may contact customers through phone or WhatsApp to confirm the order before dispatch.

If we are unable to confirm an order, we reserve the right not to dispatch it.

7. Returns and Exchanges

Returns and exchanges are subject to our Refund & Return Policy.

Customers should review our Refund & Return Policy before placing an order.

Products may not be eligible for return or exchange if they have been used, damaged by the customer, or returned without the required packaging or accessories.

8. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

You may be required to provide photographs or videos of the product and packaging to help us verify the issue.

After reviewing the claim, Super Bazar may offer a replacement, exchange, refund, or another appropriate solution according to our policies.

9. Customer Responsibilities

Customers agree to:

  • Provide accurate and complete information.
  • Provide a valid phone number.
  • Provide the correct delivery address.
  • Confirm COD orders when contacted.
  • Accept legitimate orders placed through the website.
  • Not use the website for fraudulent or unlawful purposes.

10. Website Use

You agree not to:

  • Use our website for illegal activities.
  • Attempt to gain unauthorized access to our website or systems.
  • Interfere with the website's operation.
  • Submit false or misleading information.
  • Use automated methods to abuse or disrupt the website.

We reserve the right to restrict or terminate access to our website where necessary.

11. Intellectual Property

All content on the Super Bazar website, including logos, text, graphics, images, product descriptions, and website design, may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our written permission.

12. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, advertising platforms, or other service providers.

These third parties may have their own terms and policies. Super Bazar is not responsible for the independent policies or practices of third-party services.

13. Limitation of Liability

Super Bazar will make reasonable efforts to provide accurate information and reliable services.

However, we are not responsible for delays, interruptions, losses, or damages caused by circumstances beyond our reasonable control, including courier delays, natural disasters, technical problems, internet outages, or other unforeseen events.

14. Changes to These Terms

Super Bazar reserves the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of our website after changes are posted means you accept the updated terms.

15. Governing Law

These Terms of Service shall be interpreted and governed in accordance with the applicable laws of Pakistan.

Any disputes will be handled according to the applicable laws and jurisdiction of Pakistan.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Super Bazar
Email: mraeesbhatti739@gmail.com
Phone/WhatsApp: 03266905225